Nutanix Certified Associate Practice Exam

What three items will help Nutanix Support to better triage and resolve errors encountered in Prism?

1. Cluster Name

2. Log Bundle

3. NCC Output

4. System Administration Guide

The correct answer is: Cluster Name

The most effective items that will assist Nutanix Support in triaging and resolving errors encountered in Prism are the log bundle, NCC output, and cluster name. The log bundle is crucial because it contains detailed logs of the system's activities and events, which can help identify the root cause of issues. The logs provide insights into errors, warnings, and other significant events leading up to a problem, enabling support teams to diagnose the issue effectively. NCC (Nutanix Cluster Check) output is another important resource. NCC performs health checks on the cluster, and its output reveals vital information regarding the status of the cluster's components and configurations. This data can highlight specific areas where problems are occurring, allowing support to focus their efforts. The cluster name serves as an essential identifier for the specific environment being assessed. It provides context for the logs and checks related to that particular cluster, ensuring that the support team is addressing the right system. While the System Administration Guide is a valuable resource for understanding how to operate and troubleshoot various features of the Nutanix platform, it does not provide the immediate, actionable data that the log bundle, NCC output, and cluster name do in real-time troubleshooting scenarios.